Breaking Tata Play 4K UHD Box Customers To Get Free Upgrade To HD-PVR / Binge+

  • Thread starter Thread starter Vadirocks
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Thanks for the update @Vadirocks bro. I can confirm this too. 👍

Also, as per my source, if someone does INR 6000 or more recharge on their SD/HD box, they are also eligible for the free Binge+ STB upgrade offer. The WO (work order) is automatically generated.

Please Get Some More Information, Here I'm Unable To Gather Maximum Information
 
Will old TP binge+ customer get free replacement stb with new TP branded stb?
 
No No, This Is Different Offer, This Offer Still There,
Correct. I re-verified the same.

I think you are talking about a different offer which is not related to satellite migration or LNB

This offer is for new acquisitions only.

The offer which I shared is for everyone including existing customers. Just recharge with 6000 and your subscriber ID is eligible for free STB upgrade.
 
Here I am sharing some more details about this offer from Tata Play service backend.

Upgrade type: Android Box Upgrade (Binge+ STB)

- SR (service request) is generated automatically by system with SR description as Selfcare Upgrade (refer screenshot 1)
- The upgrade cost is displayed as 0 (refer the Point: 0 in screenshot 1 - that's the upgrade cost)
- Out of warranty STBs are also eligible (refer screenshot 1)
- Source: Web formtpay is mentioned which means the upgrade cost is already covered from Tata Play side. For example, if COD is mentioned, customer has to pay on location (refer screenshot 2)

Screenshot 1:
m8k0chn.jpg


Screenshot 2:
8RoMSsd.jpg
 
Don't Understand On What Basis Automatic SR Being Raised
 
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