Today I got a call from nodal team completely denying issue on their side, they were asking to book technician visit , charges will apply but even if they are unable to resolve the issue, charges will be deducted..but I clearly said this is software issue not hardware , technician can never resolve it , unnecessarily I will pay 200+ for something which is not a guarantee..I asked them if they wont charge if technician unable to fix but again they denied stating whether they fix or not charges will be deducted
Didn't expect this from tataplay... brand name is gone
Situation felt like they are trying to earn money for their bugs