DTH updates Tata Play Binge+ STB received new software update

[HappySoul]

@HappySoul sent mail to nodal officer and Harit Nagpal. Let's see what will happen.

Today I got a call from nodal team completely denying issue on their side, they were asking to book technician visit , charges will apply but even if they are unable to resolve the issue, charges will be deducted..but I clearly said this is software issue not hardware , technician can never resolve it , unnecessarily I will pay 200+ for something which is not a guarantee..I asked them if they wont charge if technician unable to fix but again they denied stating whether they fix or not charges will be deducted

Didn't expect this from tataplay... brand name is gone

Situation felt like they are trying to earn money for their bugs

 

[HappySoul]

I will give a final try through Twitter (X) else will try to move to ott or other dth

And why can't I attach image directly here

 

[Mr.Bhat]

Maybe it's bug from favourite channel listings...

Just a guess and shooting it out...
By removing all favourite channels may fix..

 

[HappySoul]

Maybe it's bug from favourite channel listings...

Just a guess and shooting it out...
By removing all favourite channels may fix..

It's happening in other channels too (non fav)
I did factory reset also ..same issue

Besides other people facing same issues bhai

 

[Mr.Bhat]

It's happening in other channels too (non fav)
I did factory reset also ..same issue

Besides other people facing same issues bhai

After resetting don't u add channel to favourite or checked without adding to FAV list?

 

[HappySoul]

After resetting don't u add channel to favourite or checked without adding to FAV list?

I added fav after reset
But let's say even if issue with fav, what's the resolution.. don't use fav?
Ultimately tp need to fix..no one listening us

 

[Mr.Bhat]

I added fav after reset
But let's say even if issue with fav, what's the resolution.. don't use fav?
Ultimately tp need to fix..no one listening us

Just have a try by removing FAV...
Let's find out where the issue is...

 

[HappySoul]

Just have a try by removing FAV...
Let's find out where the issue is...

I will try tomorrow..now in office
Factory reset and setup is also a pain..it takes too much time and multiple reboots (sdr to hdr 1 reboot and 1080p resolution one more reboot)

 

[Mr.Bhat]

I will try tomorrow..now in office
Factory reset and setup is also a pain..it takes too much time and multiple reboots (sdr to hdr 1 reboot and 1080p resolution one more reboot)

No need to reset...just clear fav...
BTW instead of changing resolution I think Auto resolution will do it ...

 

[HappySoul]

No need to reset...just clear fav...
BTW instead of changing resolution I think Auto resolution will do it ...

Ok will try tomorrow and let you know

Auto is using 4k at 50hz, picture appears dull and less sharper in my vu 4k tv, so setting to 1080p 60hz ( I tried other resolutions also only 1080p appears brighter, sharper and clear)