Seeking Help Tata Play showing wrong due date

[mohit_shanbhag]

I am getting wrong due date after upgrading to binge combo can any one help me in getting proper due date

 

[Suman Bar]

What kind of problem you are facing?

 

[Arun Nehra]

I am getting wrong due date after upgrading to binge combo can any one help me in getting proper due date

If your balance is more than a monthly balance amount and If you have opted for any JINGALALA OFFER then Tata Play will show you the date after calculating the charges of that Pack/Service (Opted in JINGALALA OFFER) post 30 days validation.
When you Opt out of all JINGALALA OFFER then you will see correct due date you calculated (based on balance & Pack).

 

[Harsha1996]

I am getting wrong due date after upgrading to binge combo can any one help me in getting proper due date

If u opt binge combo and have low or high balance than ur monthly consumption for packs except binge packs due date will vary..
Simply if u opt for binge combo or binge packs.... The due date is different for binge pack and normal pack

 

[Harsha1996]

In my case both dates are different..
So, ur Tataplay services expiry on different in my case 11th nov...
And binge combo expiry in different date.. But Tataplay app simply mention only normal Tataplay normal service due date..
Hope u got it...

 

[Arun Nehra]

In my case both dates are different..
So, ur Tataplay services expiry on different in my case 11th nov...
And binge combo expiry in different date.. But Tataplay app simply mention only normal Tataplay normal service due date..
Hope u got it...

But still Your service will stopped on 12 Nov. Due to Insufficient Available Balance to continue those extra other Packs.

 

[Harsha1996]

But still Your service will stopped on 12 Nov. Due to Insufficient Available Balance to continue those extra other Packs.

Yes, but we can use hotstar and netflix on other devices.. Set top box and all other apps will be stopped until we recharge the box

 

[mohit_shanbhag]

What kind of problem you are facing?

Hey actually I have taken news lite netflix premium combo and also recharged for a year but my balance is showing as July 2026 as it's only calculating only ncf fees but according do balance my due date should be March 2024 so how resolve this

 

[mohit_shanbhag]

What kind of problem you are facing?

Hey actually I have taken news lite netflix premium combo and also recharged for a year but my balance is showing as July 2026 as it's only calculating only ncf fees but according do balance my due date should be March 2024 so how resolve this

 

[mohit_shanbhag]

If u opt binge combo and have low or high balance than ur monthly consumption for packs except binge packs due date will vary..
Simply if u opt for binge combo or binge packs.... The due date is different for binge pack and normal pack

Hey actually I have taken news lite netflix premium combo and also recharged for a year but my balance is showing as July 2026 as it's only calculating only ncf fees but according do balance my due date should be March 2024 so how resolve this. This is my issue