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What is ASC:
Annual Service Commitment (ASC) - a special service offered to Tata Sky subscribers to have STB serviced after the base ASC/Warranty period, which is provided free of cost for one year from activation, is over. ASC is an extended warranty for 12 months.
How does a subscriber avail of the ASC?
The subscriber needs to call the helpline and request for ASC enrolment. A Tata Sky Installer will then visit the subscriber's home to carry out a technical inspection of the equipment, post which he will get the ASC form duly filled and signed by the subscriber.
What is covered under the ASC & what is the validity of the ASC?
This ASC will not cover any wilful physical damage of the set top box or installation material, any form of substitution or replacement that has been done, any defacement of the serial number on the set top box, any voltage fluctuations or rat bites or neglect - on account of improper use.
Validity of ASC is 12 months. Remote is not covered under ASC.
ASC can be taken within the first 4 years of the installation of the connection.
The following is covered under ASC:
STB
LNB
Dish
Adaptor
Free Service Visits
ASC charges : Primary STB / Each Multi TV STB
On the day of Installation: Rs 199 / Rs 199
Within Base ASC: Rs 299 / Rs 249
Post Base ASC: Rs 499 / Rs 449
During the 90 day service service commitment period: Rs 499 / Rs 449
For more info : Tata Sky FAQs
Annual Service Commitment (ASC) - a special service offered to Tata Sky subscribers to have STB serviced after the base ASC/Warranty period, which is provided free of cost for one year from activation, is over. ASC is an extended warranty for 12 months.
How does a subscriber avail of the ASC?
The subscriber needs to call the helpline and request for ASC enrolment. A Tata Sky Installer will then visit the subscriber's home to carry out a technical inspection of the equipment, post which he will get the ASC form duly filled and signed by the subscriber.
What is covered under the ASC & what is the validity of the ASC?
This ASC will not cover any wilful physical damage of the set top box or installation material, any form of substitution or replacement that has been done, any defacement of the serial number on the set top box, any voltage fluctuations or rat bites or neglect - on account of improper use.
Validity of ASC is 12 months. Remote is not covered under ASC.
ASC can be taken within the first 4 years of the installation of the connection.
The following is covered under ASC:
STB
LNB
Dish
Adaptor
Free Service Visits
ASC charges : Primary STB / Each Multi TV STB
On the day of Installation: Rs 199 / Rs 199
Within Base ASC: Rs 299 / Rs 249
Post Base ASC: Rs 499 / Rs 449
During the 90 day service service commitment period: Rs 499 / Rs 449
For more info : Tata Sky FAQs
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