Breaking Tata Sky applying new TRAI tariff order in website

[M.J.Sadiq]

Have a try, bro!
Edit: One off-topic question. When I joined DDF 3 years ago, you was the person I knew mostly. I got my d2h queries answered by you. When did you switched to TS?

Switched during May 2016 bro.

 

[dreambox.pk]

i chated with CC that you cant change my pack as i paid in advance till 2022 and they said we dont have more informstion you can lodge complaint to TRAI if wants to

 

[Sarkar]

i chated with CC that you cant change my pack as i paid in advance till 2022 and they said we dont have more informstion you can lodge complaint to TRAI if wants to

Trai chief said in an interview that ldp pack will continue till expiry . Not sure why ts is forcing

 

[Sarkar]

Bro, I am not seeing two packs from this list in TS website.

Happy India Sports HD 48
- Instead of this, "Happy India Sports + English HD" pack is available with additional 3 rupees. So fine. Missing channel is TEN 3. Additional Channel is YAY.

Turner Family HD Pack
- This is really important for me. I need CN SD and HBO HD. This pack contains that. But what TS have is CN HD and HBO HD only.

Can we ask TS about these missing packs?

It seems there are more mismatch between trai and ts site.

For example trai says happy india sports pack Rs 31 has ESPN+ten1,2,3

But TS says this this 31 pack has ESPN+Six+ten1,2

Also abp ananda went fta recently but trai says it is paid.

So trai site is not updated

 

[sumitroy]

Had a chat with TS CC. They don't know what'll happen to long term users. Representative said he'll forward my concern to respective team. I've also tweeted them.

1/26/2019, 10:23:18 PM] : Hi Mr. , Welcome to Tata Sky chat support! Let us know how we can help you, by typing in the chat box and clicking on send button.
[1/26/2019, 10:24:17 PM] : Just checking if you're still with us. Please respond if you're able to view/receive messages. A delay may cause disconnection in our chat session.
[1/26/2019, 10:24:25 PM] Mr. : I'm subscribed to platinum hd semi annual pack. It'll expire on March 2019. So, I can continue to use that pack.
[1/26/2019, 10:24:30 PM] Tata Sky: Our associates are busy with other customers. So kindly bear with us a while. Your queue position is :2
[1/26/2019, 10:24:30 PM] Tata Sky: To watch India�s Tour of New Zealand with English commentary on Star Sports 1 (Ch.455) at Rs.2 per day, give a missed call on 92304 92304 from your Registered Mobile Number
[1/26/2019, 10:25:21 PM] : You will now be connected to Vineet Kumar and your chat reference ID is . Please note that this chat may be recorded and used for quality assurance and training purpose.
[1/26/2019, 10:25:36 PM] Vineet Kumar: Hello Welcome to TATA SKY and thank you for visiting our site.
[1/26/2019, 10:25:44 PM] Vineet Kumar: I will be happy to assist you with that information Mr.
[1/26/2019, 10:25:50 PM] Mr. : I'm subscribed to platinum hd semi annual pack. It'll expire on March 2019. So, I can continue to use that pack till it expire after that I can switch to new regime correct?
[1/26/2019, 10:25:57 PM] Vineet Kumar: The changes are mandatory from 01/02/2019 Sir.
[1/26/2019, 10:26:36 PM] Mr. : But, you can not force annual pack users.
[1/26/2019, 10:26:56 PM] Mr. : As per trai, In case a subscriber has availed any scheme with advance charges paid for future lock-in period like an annual plan the distributor shall continue to provide services for such committed period without any increase in price / charges and without altering the other terms of subscription.
[1/26/2019, 10:27:13 PM] Vineet Kumar: As per the TRAI orders, the changes are mandatory for all subscriber.
[1/26/2019, 10:27:26 PM] Mr. : So, why should I move to new regime before my pack expiration?
[1/26/2019, 10:28:01 PM] Mr. : The distributors cannot make any changes that entails any disadvantage to the subscriber in such cases.
[1/26/2019, 10:28:09 PM] Vineet Kumar: The implementation has been done by the TRAI Sir.
[1/26/2019, 10:28:16 PM] Mr. : Read trai FAQ: <a target='_blank' href='https://channeltariff.trai.gov.in/data/FAQ_BnCS.pdf'>https://channeltariff.trai.gov.in/data/FAQ_BnCS.pdf</a>
[1/26/2019, 10:28:40 PM] Mr. : I know that. but what will happen to long term users?
[1/26/2019, 10:28:46 PM] Mr. : I've paid in advance
[1/26/2019, 10:29:00 PM] Vineet Kumar: As the same cannot be checked from my end so I will forward the concern.
[1/26/2019, 10:29:55 PM] Mr. : forward to whom?
[1/26/2019, 10:30:21 PM] Vineet Kumar: I will forward to my respective team Sir.
[1/26/2019, 10:31:46 PM] Mr. : ok. But make sure, you can't change or alter my pack till my current long term pack expires. It is as per trai. TRAI said that.
[1/26/2019, 10:32:03 PM] Vineet Kumar: I will forward your concern Sir.

Edit: Got reply from twitter

 

[Digital Mastermind]

@sumitroy bro Ur on which LDP, and what about HDAF ?

 

[sumitroy]

@sumitroy bro Ur on which LDP, and what about HDAF ?

Platinum HD semi annual. Due date is 5th March 2019

 

[rikininetysix]

Need Help. If I have selected my new pack as per tariff, am I allowed to make changes to that again on mytatasky ?

 

[dreambox.pk]

Please raise voice for LDP and lodge complaint to TRAI and also lodge complaint to TS

Its clearly voilation from TS

 

[sujitnair30]

Just now I got to know that we'll not be able to watch SD channels for the corresponding HD channels! How on earth this stupid decision is taken by TRAI? Is this regulation made to help or frustrate even more. Now they want us to pay about 200-300 more + so called taxes to watch SD channels! One of the worst decisions ever taken by them! Utter shame.