GSAT10 is not happening that i can give in writing. Also these online chat executives know nothing, their tape has been stuck on GSAT10 for over 2 years as that's the only update they have for so many years. They will give u the same reply. Online chat executives are worse of than Over the Phone executives, even Over The Phone executives won't know anything and will share the same old info.
The fact is that CAG in its report has clearly mentioned that Tata Sky has declined to use GSAT10 and they have decided to move to a Foreign Satellite in July 2013
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