DTH updates The Price Hike will be applicable from 2nd May, 2018

  • Thread starter Thread starter MRizz
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But i just asked them on twitter and i got this reply

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Customer care agreed for Refund for 5 days. 18th to 22nd

Even i asked for a refund yesterday evening, when i changed the pack. CC told me there is no provision for refund on free period pack.

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Great bro, but why are they saying amount reversal instead of refund ??? Anyways i was about to ask u to seek refund.

This is what i like of Tata Sky, they care for the customers :)
 
Anish Pai said:
Great bro, but why are they saying amount reversal instead of refund ??? Anyways i was about to ask u to seek refund.
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Don't know bro. Both amount reversal and refund is same..??

I asked yesterday itself. CC said no provision for refund on free period pack.
Today i told them like, i changed base pack because of price hike nd u people only said there will be a price hike from today. The fault was on ur side. Nd all of a sudden he asked me do i need an amount reversal even before i ask him.

I liked this approach of CC.
 
Jithin91 said:
Don't know bro. Both amount reversal and refund is same..??

I asked yesterday itself. CC said no provision for refund on free period pack.
Today i told them like, i changed base pack because of price hike nd u people only said there will be a price hike from today. The fault was on ur side. Nd all of a sudden he asked me do i need an amount reversal even before i ask him.

I liked this approach of CC.
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I guess amount reversal and refund is same.

Yes if they are at fault, they will make sure they take corrective actions
 
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