DTH updates The Price Hike will be applicable from 2nd May, 2018

[Digital Mastermind]

But i just asked them on twitter and i got this reply

 

[Digital Mastermind]

@MRizz bro, the price hike on certain packages have been put on hold as of now. Pls change the thread title

 

[Sagar]

The revised package prices has been postpostoned. No confirmation date at CC.

 

[Digital Mastermind]

The revised package prices has been postpostoned. No confirmation date at CC.

Sometimes they say they have no plans to revise, sometimes they say they will revise but dont know when

 

[Jithin91]

I lost my 5 days of Ultra Package..:verysad:

 

[Digital Mastermind]

I lost my 5 days of Ultra Package..:verysad:

U would have got 10+2 offer even on 22nd bro, u could have asked the executive who called u to call u back on 21st or 22nd.

 

[Jithin91]

Customer care agreed for Refund for 5 days. 18th to 22nd

Even i asked for a refund yesterday evening, when i changed the pack. CC told me there is no provision for refund on free period pack.

 

[Digital Mastermind]

Great bro, but why are they saying amount reversal instead of refund ??? Anyways i was about to ask u to seek refund.

This is what i like of Tata Sky, they care for the customers

 

[Jithin91]

Great bro, but why are they saying amount reversal instead of refund ??? Anyways i was about to ask u to seek refund.

Don't know bro. Both amount reversal and refund is same..??

I asked yesterday itself. CC said no provision for refund on free period pack.
Today i told them like, i changed base pack because of price hike nd u people only said there will be a price hike from today. The fault was on ur side. Nd all of a sudden he asked me do i need an amount reversal even before i ask him.

I liked this approach of CC.

 

[Digital Mastermind]

Don't know bro. Both amount reversal and refund is same..??

I asked yesterday itself. CC said no provision for refund on free period pack.
Today i told them like, i changed base pack because of price hike nd u people only said there will be a price hike from today. The fault was on ur side. Nd all of a sudden he asked me do i need an amount reversal even before i ask him.

I liked this approach of CC.

I guess amount reversal and refund is same.

Yes if they are at fault, they will make sure they take corrective actions