Anup Tiwari
Contributor
- Joined
- 10 Aug 2013
- Messages
- 8,317
- Reaction score
- 4,468
Airtel changed my plan 4 feb. Now customers are loss money who have shifted new plan.I had already said that no need to hurry on this and land urself in a situation where technical glitches hamper tv viewing.
Last time when i stated that subscribers should exercise patience rather than constantly registering requests, my words were misinterpreted and given wrong meaning. I never said that everything at operator's end is fine and subscribers are at fault, all i wished to convey was that one should be wise enough to find best solution when confronted with problems. Yes, operators can do more to ease transition process but we too can make use of possible options intelligently.
By the way airtel is not allowing subscribers on old tariff regime to make changes in packs or add/remove new top ups. I tried doing thru SMS so and got a revert that to make changes in account please shift to new packs