Seeking Help Unable to add/remove channels from Tata Play app

[Tony Sehgal]

Is anyone facing issue with Tata Play mobile app not allowing to update the pack or add/remove channel?

 

[Bahubali6]

Which pack you are trying to remove?

 

[IndiaN]

Call customer care
They will solve
I was also facing same problem

 

[Tony Sehgal]

Which pack you are trying to remove?

Nothing specific but the power to add or remove channels has been snatched away from me as there is no way to close that popup

 

[Tony Sehgal]

Call customer care
They will solve
I was also facing same problem

I've called them twice one a week before they say they have forwarded my complaint to technical team after that no one contacted me..when I called yesterday they said no previous complaint is registered...hence I took screenshot now for yesterdays chat with them

 

[Airawatavishwas]

I am trying to add sports18 3 but tata play app showing its already included tried several times refresh setup box, account, balance still nothing

https://imgur.com/a/BfPOt3w