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Upgrade to 12months Package


14 May 2011
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Dear All,

I have ULTRA Pack 6monthly now i want to upgrade to 12monthly package. When I check 12months and click Submit it gives the below message.
There are no eligible base pack available for this account, please contact customer care executive.

Please note that i have balance in my account for one year.

Please advise.



2 May 2011
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call cc to get this for 12 months.

sometimes selfcare portal has technical issues.
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