Discussion Audio issues on XStream Smart box [SOLVED]

[maheshav]

I have reached out to Airtel in every possible, twitter, Facebook, customer care, engineer visit, mails to nodal officer and appellate officer. Still problem not resolved. I wanted to rollback my update but I don't get any replies from them

If we choose Auto options all channels including the SD channels DD+

 

[gowrishankar]

Choose manual - then choose dolby ,dolby digital plus and AAC,then restart stb then u can get proper dolby

 

[maheshav]

Choose manual - then choose dolby ,dolby digital plus and AAC,then restart stb then u can get proper dolby

But that option are not available in the latest version

 

[gowrishankar]

But that option are not available in the latest version

Ask them to update 2.2.73 version then

 

[maheshav]

I just tweeted to @Airtel_Presence requesting :

My Xstream box 302xxxxxxx-2 is currently running 2.2.3-20072116 version firmware and the Dolby digital function is not working as expected to be, can you please suggest and upgrade / rollback my stream firmware "

Is that works ?

 

[gowrishankar]

I just tweeted to @Airtel_Presence requesting :

My Xstream box 302xxxxxxx-2 is currently running 2.2.3-20072116 version firmware and the Dolby digital function is not working as expected to be, can you please suggest and upgrade / rollback my stream firmware "

Is that works ?

Yes ,if not reach ur TSM,there is an new update 2.2.73 that will be pushed to ur stb . This will enable manual Audio as well as HDR.

 

[Garvit]

Yes ,if not reach ur TSM,there is an new update 2.2.73 that will be pushed to ur stb . This will enable manual Audio as well as HDR.

TSM meaning?

 

[Vadirocks]

TSM meaning?

Territory Service Manager / Area Head Service

 

[maheshav]

Ask them to update 2.2.73 version then

My xstream box firmware got auto-updated to 2.2.36, jut now, is any got update, now this release has manual options for dolby

 

[gowrishankar]

My xstream box firmware got auto-updated to 2.2.36, jut now, is any got update, now this release has manual options for dolby

Yeah this will solve issues,if not you can ask for 2.2. 73