Videocon d2h needs to improve its software, its little slow plus improve over the phone customer care. One thing i love about the is that they add new channels very fast be it SD or HD. I dumped Tata Sky bcoz i was fed of Team Tata Sky making excuses for years and finally i knew that their intention was to deliberately ''not add'' new channels. Once loved Tata Sky but now hate them for anti-customer behaviour. Atleast Videocon listens to customers unlike Tata Sky who jut makes excuses every time, they haven't even added Romedy Now, Ma 2, 9XO despite customer demanding them since long and they will continue their excuses for years, remember tata sky added movies now after 3 years and ten action after 4 or 5 years