From 16th April several times I have spoken with your customer care executive requesting for a new dish antenna. They informed I need to pay Rs. 650/- including service charge and I agreed to pay but till now I haven't been given the antenna, whenever I call the customer care always they say, we are very sorry, your problem will be sorted out within next few hours but to no avail. I fail to understand what the problem is. Why I have to wait for more than 5 days for an antenna when I am ready to pay the price for it. i also sent a mail to nodal officer Kolkata no body is giving a positive reply
Please help me friends how to resolve this problem