General Discussion about Airtel Digital TV

  • Thread starter Thread starter sundaresh
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Well regarding addition of pending HD channels on airtel platform, it will not happen until airtel goes all out to increase share in HD market specifically premium base or subscribers start demanding it in a massive manner. Currently airtel stand is clear, less demand won't lead to addition as they can't invest and get minimal returns. With TRAI Tariff Order some positive change is possible as advance payment to broadcasters won't be needed, if airtel is willing to allocate TP space for pending HD channels and see response they can do so and alongside market it well.

Coming to the point of subscribers feeling confused whether to opt for higher end packs like Infinity or wait for TRAI Order. Well if u go only by taking discount into consideration then Infinity is offering huge savings and all channels offered in it would cost more or less same combined together in new regime. This is an old strategy of operators to force us to opt for highest packs by keeping add on or a-la-carte prices high and offer less channels at high cost in lower end packs. I would confidently say don't go for current packs as u r unnecessarily paying for many channels which u aren't viewing, instead opt for channels or bouquets in new TRAI price structure and pay for only content of ur preference. TRAI Tariff Order will benefit all segments of subscribers
 
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Update - Hollywood Masala shifted from LCN 200 to 199 yesterday, Airtel Movies Home 1 back on LCN 200 thus vacating slot 222.

Yesterday i activated my secondary connection of airtel again, already 6+4 retention pack is running on primary connection since april. Honestly airtel needs to improve a lot in providing good customer care and self care support. Customer Care is inadequately trained and lacks even basic information, they give wrong details and misguide subscribers. Selfcare portal of airtel on both web and app is filled with bugs, not supporting all features and really poorly laid out. Also last but not the least, activating any service or channel thru SMS/Missed Call service is a nightmare for multiple connection users. Once missed call is given, their system sends a SMS to add top up using the proper format mentioning STB ID on which activation is desired. After one follows the process, message arrives that "Account ID is invalid".

I wasted 2 hours just to get recharge done, get service resumed, paid top up deactivation , trying to get offer top ups added and major time in all this was consumed in trying to make executives understand issue. Till now Offer Top Ups not added on my stb despite several atrempts. If Airtel continues like this then surely people will prefer to pay little extra to Tata Sky for a smooth, trouble free experience.
 
Is Marathi Chitrapat(channel no 514) Service Channels Added Base Packs? like I have Value Max, I just Noticed Today Marathi Chitrapat Channel Coming on My Connection without separate Subscription.
 
Is Marathi Chitrapat(channel no 514) Service Channels Added Base Packs? like I have Value Max, I just Noticed Today Marathi Chitrapat Channel Coming on My Connection without separate Subscription.
Not added in base packs as I am not getting on my adtv.
 
Not added in base packs as I am not getting on my adtv.
I never checked marathi channels, so don't know since how many days its available. But today for checking marathi home channel, I just noticed marathi chitrapat channel also coming without separate subscription.
 
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