@dino29 @Siva @Basil @bhaskar.killi
Mail From National Escalation Team Of Airtel.
Dear Mr. Vadivelan G,
Warm greetings from Airtel!
This is in reference to your email dated 18th November 2019, regarding channel activation related concern on airtel DTH account number 30**********.
As per your telephonic discussion on 9********0 with the undersigned dated 18th November 2019, this is to inform you that the Gemini Music HD is currently not available on our platform.
Further, at airtel it is our constant Endeavor to enhance and improve the quality of customer interface and set exemplary standards of customer service. We value our customer’s trust above all else- it is the foundation upon which airtel was built.
It is always important for us to hear how customers react to all aspects of our services. Strong customer feedback like yours helps us continue to improve the services we provide. We value the relationship built with you and trust that one odd, unfortunate incident will not come in the way of this association.
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Dear Members Case Closed! So Again Don't Tell That "Airtel DTH Added Gemini Music HD On Their Platform". Even Though I Sent Them Screenshot Of Gemini Music HD Available On Airtel.