General Discussion & Updates about d2h

[BalakrishnanChennai]

When I try to select channels all 100 FTA channels are pre selected.. I cannot remove any of them. anyone else have same issue??

 

[Vishnu777]

Just a help from me to all those who are not able to contact d2h CC.

You can make the CC call you by just requesting a call back from website by giving request for a new connection.

I'm sure d2h will call us back within hours.

 

[Niel Kumar]

Is missed call numbers working for subscribe channels as a-la-carte?

 

[Rajkumar]

Seen some D2h replies in Twitter, They replying persons look like our DDF members, like Mayur, Chandrashekar, Vishnu, Amit etc. etc.

I this you guys...

 

[dino29]

Ye kya keh rahe hai aur ho kya rahaa hai, koi bataa do mujhe bhi bhai. Is d2h not updating customer care with proper info or they think that mentioning channel name in database and making subscriber pay is what giving choice means?

How about TRAI sending notice for a change on this

https://twitter.com/x/status/1093753240355667973

Source

 

[avipersistent]

This is pathetic.Not doing the basic things properly like channels available on platform and so on.Looks like a heavy refresher training is required for them @dino29 bro.

 

[Niel Kumar]

Finally today Call connected customer care . I was having many problems. Mine monthly amount is 290 but website was showing 332 . They corrected it.
But problem is still about sony yay and Sony wah. I told I not getting it . Cc say sir this channels not availble on our platform
I told this are available on d2h. That CC guy told wait sir and disconneted call

 

[dino29]

Finally today Call connected customer care . I was having many problems. Mine monthly amount is 290 but website was showing 332 . They corrected it.
But problem is still about sony yay and Sony wah. I told I not getting it . Cc say sir this channels not availble on our platform
I told this are available on d2h. That CC guy told wait sir and disconneted call

Good that u did not ask about Travel XP as they would have told that it's available and activated it thereafter in ur account, post this u might have noticed that u r able to view Sony Wah now. This is sad reality of present scheme of functioning in d2h.

 

[Niel Kumar]

Dont know what they doing.? Now They removed Star Sports 1 HD from my accont
Now how I subscribe it? anybody help because a-la-carte + base pack doesn't working..
Creat my own pack option may creat more problem I feel?

I just fedup with CC

 

[joydeep316]

I have been facing similar issue since the migration. I had selected Sony Ten 1 HD as a-la-carte, but instead Sony Ten 2 HD got activated ! Called several times CC, but they always told me Sony Ten 1 HD is already activated! Secondly I chose Dsoprts as a+la+carte, but they activated 'Discovery Infotainment and sports pack' where Dsports in included, yet I'm not able to get that channel .

The whole system of D2H is messed up big time