My New Videocon D2H HD Connection - Review

  • Thread starter Thread starter Vadirocks
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Really Will D2H Do Something About This?
 
Yes, they may do something. They always look at customers suggestion.
 
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Dish CC Sent Me Mail To Recharge, But Didn't Get Call
 
I Sent A Detailed Mail To Dish TV Regarding Quitting Of My Dish TruHD Connection,

Thanks To Pikun:

To:

[email protected], [email protected], [email protected], [email protected], [email protected], [email protected], [email protected]

Sir/Mam;


I'm a DishTV Customer since 2011. But its sad to see that DishTV is the worst for HD...These are the drawbacks ;for which I've decided to quit DishTV HD and make me bound to take Videocon D2H HD...

1.You have not most popular ESPN HD & STAR HD Channels in your platform

2.Yo have only 17 true HD Channels and rest are fake upscaled HD channels;but Videocon D2H has 22 true HD Channels...

3.Your HD Packages are very costly.To get all 17 true HD channels; a DishTV HD customer has to spend Rs.560 (HD Royale Pack [14 HD Channels]) + Rs.40 (ZEE CINEMA HD)+Rs.40 (ZEE STUDIO HD)+Rs.20 (TRAVEL XP HD) = Total Rs.660
For Rs 660;we get only 17 true HD Channels...
But in Videocon D2H HD;for Rs.323;you will get all the 22 true HD channels available on their platform.
So U think;what will customer do;obviously he will choose Videocon D2H HD.

4.Your HD Package policy is too bad ;its worst package policy in DTH Industry..
There is no HD Base pack which contains all HD Channels.A customer have no choice to select SD pack..Your HD Package is mandatory which is starting from Rs.385...

But in Videocon D2H HD;there is HD Base pack which contains all the 22 true HD Channels which costs only Rs.123..
They have also many good add for HD channels.A customer can choose any SD Pack along with HD pack.

5.In DishTV HD;a customer can't downgrade to SD Base Pack.He is compulsory to take Rs.385 HD pack.

But in Videocon D2H HD;a customer is free to choose any SD Pack with no HD Packs....

6.Lowest HD Pack in DishTV HD is Rs.385 both for North & South..

But in Videocon D2H HD;Lowest HD Pack (For South )=Rs.237
Lowest HD Pack (For North )=Rs.261
http://www.videocond2h.com/WSC/packages.aspx

Thats why I'm now quitting DishTV after my renewal date;23rd September .I 'm going to take Videocon D2H HD on 15th September as IND vs PAK warm up match in HD on 17th September;because ICC T2O WC will be in STAR CRICKET HD which is available on Videocon D2H HD;but not in DishTV...

Here are the available HD Channels(22) on Videocon D2H HD....

Hindi Entertainment: 4

Star Plus HD
Colors HD
ZEE TV HD
Sony HD

Hindi Movies: 2

Star Gold HD
Zee Cinema HD


English Entertainment: 1

Star World HD

English Movies: 3

Movies Now HD
Star Movies HD
Zee Studio HD

Sports: 4

ESPN HD
Star Cricket HD
Ten HD
Sony Six HD


Infotainment: 3

NGC HD
Discovery World HD
History TV HD


Music: 3

D2h Active Music HD
M Tunes HD
UTV Stars HD

Business: 1

CNBC TV18 Prime HD

Others: 1

D2H 3D Channel

Total:22



You don't think about HD Customers ;thats why I'm finally quitting DishTV after 8 years....


Thanks....

Regards...

Name:Vadivelan G
Mobile: **********
VC No:***********

Note : Please Don't Call Me

With Warm Regards

Vadivelan G
 
Good mail bro Vadi. Did they call you or no. any response or reply for your mail or not yet.
 
No I Didn't Received Any Mail, And I Asked Them To Not To Call Me
 
I Got Reply From VIP Help desk

Here Is The Content


Dear Mr Vadivelan,



Thank you for writing to dishtv.



Please accept our sincerest apologies regarding your concern for requirement of ESPN and Star HD channels.



Kindly note that basis feedback from our esteemed subscribers like you, we have already added Zee TV HD, Zee Cinema HD and Zee Studio HD on our platform. We are also striving our level best to add additional HD channels as per customer requirements and feedback.



We have also noted your feedback regarding pricing of our packages. We would like to assure you that our marketing team would look into all your concerns in a very genuine manner and would carry out measures as to fulfill your requirements in best possible manner.



We would like to continue our relationship with you in a healthy manner.



Assuring you the best of services always.



Regards,

Radhika Aneja

Customer Service

DISHTV
 
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