Seeking Help Not getting full validity.

[Choco7905]

Hello friends, I did a recharge of ₹290 on 24 Jan & got ₹300 in my account (₹10 cash back). My monthly rental is ₹277 (267 + 10). My validity is 23 Feb.
Don't you think that it should be more as I have recharged with ₹23 more than my monthly rent. But, they are giving me only 30 days although it should be more. Please help me.
Thanks in advance.

 

[Optimus_Prime]

Whats your current balance and what are topup currently activated in your acoount
If possible post a ss of your account details

 

[Choco7905]

Whats your current balance and what are topup currently activated in your acoount
If possible post a ss of your account details

My current balance is ₹135.71
Topup: ₹10 News18 India
Pack: Value lite Plus (267/month)
& two lifetime free topups. Nothing more than this.
Btw, how to upload screenshot.

 

[Optimus_Prime]

@Gobinaath bhai, help please regarding how to upload SS

 

[Optimus_Prime]

My current balance is ₹135.71
Topup: ₹10 News18 India
Pack: Value lite Plus (267/month)
& two lifetime free topups. Nothing more than this.
Btw, how to upload screenshot.

your DBR - (277/30)= 9.23
so 135.71/9.23 =approx 14
so count 14th days from 10th feb .U will get your answer

 

[Optimus_Prime]

and all of these validity checking done by automatic software. no manually process involved there ..so don't worry.

 

[Gopi27]

Airtel Base Packs don't work as DBR it's monthly upfront pack.

 

[Basil]

Btw, how to upload

Read here
https://dreamdth.com/community/threads/how-to-post-images-on-ddf.101982/

 

[Choco7905]

your DBR - (277/30)= 9.23
so 135.71/9.23 =approx 14
so count 14th days from 10th feb .U will get your answer

Its looking correct only but where my ₹23 gone??? & When I was using value prime kids my monthly rental was ₹285 & I use to do recharge of ₹285 only & was getting 30 days but why it's not happening here??
Now, when I do recharge of ₹280( for 277 monthly), I get few days less than 30.

 

[Sai Jai]

Btw, how to upload screenshot

Bro use the below website to upload snap and don't forgot to hide ur personal details using paint before upload

Upload Image — Free Image Hosting

Copy "full linked bb code" & paste here

Btwn reading ur issue if I know will surely help u