Seeking Help Not getting full validity.

[Sai Jai]

Airtel Base Packs don't work as DBR it's monthly upfront pack.

Who told like that bro ??

I'm using south max its going in dbr basis only

 

[iphifi]

Its looking correct only but where my ₹23 gone??? & When I was using value prime kids my monthly rental was ₹285 & I use to do recharge of ₹285 only & was getting 30 days but why it's not happening here??
Now, when I do recharge of ₹280( for 277 monthly), I get few days less than 30.

Bro check your transaction history in app/selfcare and confirm the exact recharge data and value. Also take a screenshot of airtel app account subscription list.

 

[Sai Jai]

@Choco7905 bro

U recharged adtv account in active state or suspended status ie after due date u not recharged for some days like that ?? What's ur current dbr bro ??

Btwn possible post ur package & transaction dtls snap for reference

 

[nulll]

They take 15rs if account is in suspended state. Also, there will be some -ve balance which they will deduct (usually of 1 day of your prev plan). In addition, for base plan, they go with DBR and for any topup configured, they deduct full amount in the 1st month. Check if your balance matches with my explanation

 

[Choco7905]

Here are my account details:
2018 02 11 05 48 01
2018 02 11 05 49 35
2018 02 11 05 50 46
& I have done my last recharge in active state.
My a/c balance on 22 Jan was ₹301.08 & recharge date was 22 feb. & My a/c balance on 24 Jan (got cash back of ₹10) was ₹292.62 & validity was 23 Feb.

 

[iphifi]

I have done my last recharge in active state.
My a/c balance on 22 Jan was ₹301.08 & recharge date was 22 feb. & My a/c balance on 24 Jan (got cash back of ₹10) was ₹292.62 & validity was 23 Feb.

Airtel DTH monthly charge for you is Rs.277/30 days. So DBR is Rs.9.23
Now dividing you balance on 24th Jan (after cash back) with DBR 292.62/9.23= 31 days
31 days from Jan 24 is Feb 24. So when your last balance payment will be made on 24th Feb (early morning) it will be for the previous day's usage and your account will be deactivated on 24 Feb. Making the last valid day 23 Feb. Airtel's argument is that when we activate a pack we are only charged on next day. Thereby deducting money everyday morning for previous day's usage.

 

[TJ_DJ]

Here are my account details:
2018 02 11 05 48 01
2018 02 11 05 49 35
2018 02 11 05 50 46
& I have done my last recharge in active state.
My a/c balance on 22 Jan was ₹301.08 & recharge date was 22 feb. & My a/c balance on 24 Jan (got cash back of ₹10) was ₹292.62 & validity was 23 Feb.

@Choco7905 bro, validity is calculated based on DBR of your active package. It may change if you add TopUps. Easiest way to verify is- divide your current balance by DBR and find out number of days. Add the number of days to current date- that should give you your validity- verify with whats shown in App.

 

[Choco7905]

Okay, got it. Thanks everyone for your support

 

[Sai Jai]

Here are my account details:
2018 02 11 05 48 01
2018 02 11 05 49 35
2018 02 11 05 50 46
& I have done my last recharge in active state.
My a/c balance on 22 Jan was ₹301.08 & recharge date was 22 feb. & My a/c balance on 24 Jan (got cash back of ₹10) was ₹292.62 & validity was 23 Feb.

Bro what iphifi bro said below is true just wanted to say

And u told jan 24 done recharge but I think as per ur snap done it on 22nd cb on 24. 32 days validity for ur amount so just open calendar in ur device count it manually

I did it 23 Feb Validity is correct u told 2 days missing that two days is jan month 31st day is there so one day went here another one as said by iphifi bro u should count 22nd day too ie) the day u recharge

Hope its clarify yours

Airtel DTH monthly charge for you is Rs.277/30 days. So DBR is Rs.9.23
Now dividing you balance on 24th Jan (after cash back) with DBR 292.62/9.23= 31 days
31 days from Jan 24 is Feb 24. So when your last balance payment will be made on 24th Feb (early morning) it will be for the previous day's usage and your account will be deactivated on 24 Feb. Making the last valid day 23 Feb. Airtel's argument is that when we activate a pack we are only charged on next day. Thereby deducting money everyday morning for previous day's usage.