Satellite migration from ST2 to SES 8 but Home channel show error of channel not activated

[amit chouhan]

satellite migration from ST2 to SES 8 in d2h v-5008 HD model but only free channel are viewable but home channel show error of channel not activated even when account is charged and signal on all transponders are full what to now please tell customer care not understand my problem ?

 

[Zeta Reticuli]

Home channels error means you're lucky,
nothing special in home channels.

 

[Shark]

Try factory reset
Edit:- You should have noticed this and told the technician when he came for satellite migration.

 

[amit chouhan]

satellite migration from ST2 to SES 8 in d2h v-5008 HD model but only free channel are viewable but home channel and paid channel are viewable .showing error of channel not activated even when account is charged and signal on all transponders are full .what to do now please tell ? customer care not understand my problem ? what say them what is next process? . I have upgraded software + reset is also done .

 

[DDD+]

satellite migration from ST2 to SES 8 in d2h v-5008 HD model but only free channel are viewable but home channel and paid channel are viewable .showing error of channel not activated even when account is charged and signal on all transponders are full .what to do now please tell ? customer care not understand my problem ? what say them what is next process? . I have upgraded software + reset is also don

U only satallite dish set to ses 8 sat .not a box activated ..u go to settings and select sat option is sat ses8 an also activated in dish tv servers. . call to customer care and activated

 

[amit chouhan]

U only satallite dish set to ses 8 sat .not a box activated ..u go to settings and select sat option is sat ses8 an also activated in dish tv servers. . call to customer care and activated

what exactly would I say that they understand it they say your recharge is done on ST 2 satellite and not on SES 8 but when I say to trans
fer it they transfer call to there supervisor and he says we have refreshed it but not changing satellite means they are refreshing ST2 ?

 

[Shark]

what exactly would I say that they understand it they say your recharge is done on ST 2 satellite and not on SES 8 but when I say to trans
fer it they transfer call to there supervisor and he says we have refreshed it but not changing satellite means they are refreshing ST2 ?

I think no solution. They will ask for technician visit, if you facing any problem. Or you can try by writing e-mail to nodal officer.

 

[stiwari]

@Rom1moR bro may be able to help you

 

[Vadirocks]

DM Me Your VC No!

Let Me Check, Whether It's Changed Satellite From Backend

 

[amit chouhan]

DM Me Your VC No!

Let Me Check, Whether It's Changed Satellite From Backend

posting VC no. in public could lead going against d2h norms I think ?