SD CC Chat Details

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Bishnu15

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I had a chat with SD's CC regarding channel additions & Neo Channels alacarte rates. Here are the details: Kindly have a look. Its very informative.

System 4:39:23 PM
Topic: New Bengali Channels

A representative will be connected, please be patient.


S.K.Basu 4:39:56 PM
My smart card no. is 42717478717
System 4:40:21 PM
Gunasekar dhamodaran enters the chatroom.
S.K.Basu 4:40:23 PM
I am currently subscribed to HD Bengali Value Plus Pack
Gunasekar dhamodaran 4:40:25 PM
Hello Mr.S.K.Basu, my name is Gunasekar dhamodaran, how may I help you?
S.K.Basu 4:40:39 PM
My smart card no. is ...............

I am currently subscribed to HD Bengali Value Plus Pack


Gunasekar dhamodaran 4:41:49 PM
Sir your smartcard number is invalid please check now?
S.K.Basu 4:42:13 PM
.................

sorry


plz check

I am currently subscribed to HD Bengali Value Plus Pack


Gunasekar dhamodaran 4:44:03 PM
Sir may we know your query?
S.K.Basu 4:44:35 PM
We want more Bengali Channels. Why you only add South Channels ?

You have not added a single Bengali channels since last 3 years


We need Jalsha Movies, 24 Ghanta.
Gunasekar dhamodaran 4:46:22 PM
Thank you for your request for channel S.K.Basu. We always try to bring in new channels requested by our subscribers.
S.K.Basu 4:46:51 PM
But last 3 years not a single Bengali Channel added ?
Gunasekar dhamodaran 4:46:51 PM
sorry sir..

Thank you for your request for channel Jalsha Movies, 24 Ghanta. We always try to bring in new channels requested by our subscribers. Post getting more tps we will definitely try to add ROI Channels as well. As of now Reporter TV & Sonic Cartoon Channel added. We also would like you to tell ETV Kannada News has been made free to all ROI SD & HD Packs irrespective of the regional pack chosen. Sonic will be available on all ROI base packs.


We have made a note of your suggestion. We will continuously strive to bring you the best of channels on Sun Direct platform on popular demand, our capacity and resources”.

Okay sir we will take feedback sir..


S.K.Basu 4:48:51 PM
But you people have not added any Bengali Channels since 2011

Reporter TV part of which pack ?


tell me

what happened ?


Gunasekar dhamodaran 4:53:00 PM
Reporter channel will be made available on all cinema plus sports, super value, world pack, mega pack and will not be available on South Value pack, ROI packs and Indi pack sir..
S.K.Basu 4:53:23 PM
No in my ROI Pack I am not getting. Itsd showing unsubscribed

Ok I got it


Gunasekar dhamodaran 4:54:39 PM
Is there anything else I can help you with?
S.K.Basu 4:54:55 PM
Yes please tell alacarte price of Neo Prime & Neo Sports
Gunasekar dhamodaran 4:55:22 PM
Please visit this link Sun Direct Online DTH Recharge | D2H Recharge Packages | HD | SD
S.K.Basu 4:55:40 PM
But there Neo Channels price npt mentioned

not mentioned


Please tell.

This is the last thing I want to know


Gunasekar dhamodaran 4:57:39 PM
Sir neo prime Rs.30 per month..
S.K.Basu 4:57:52 PM
Neo Sports ?
Gunasekar dhamodaran 4:58:01 PM
Sir neo sports Rs.30 per month..

Sir neo sports Rs.30 per month..



S.K.Basu 4:58:07 PM
OK Thanks a lot
 
I have deliberately removed my smart card no.
 
Good chat. Did you ask him what is "tp" or he already know that you are aware of the term "tp"? How they are believing that all the customers will know what is meant by "tp".

..
 
Sadiq said:
Good chat. Did you ask him what is "tp" or he already know that you are aware of the term "tp"? How they are believing that all the customers will know what is meant by "tp".

..

yeah when i ask about more channels from tata sky cc via chat they always tell me we will add after getting more capacity they never tell me about tps :skd looks like sun direct cc are very advance :lol
 
I think Sun Direct Add More Channel When Reliance Shut Down The Dth Business & Sun direct using Reliance Digital TV Tp. :huh
 
U can show the chat contents snap as proof .. u have written by urself .. if u posted the snap of chat then surely he woudnt said as Fake .. now its up to u to show him .. :p
 
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