I am not able to see live tv tab.. Please guideHello guys....
Now Binge plus allowing Zee5 Live TV....
- Thread starter Bapun
- Start date
- Replies: Replies 934
- Views: Views 163,286
Well my post was 4 months old...Even SW has been updated after that day.....At present my Binge plus Box is in deactivated mode...So I don't know the present scenario...
U can open Zee5 app and check there if available...
Not available bro.. Thats why said... Before posting a new thread thought of searching... Thats when saw your old post
So now they removed Live TV tab...
Lakshay Yadav
Member
- Joined
- 27 Mar 2017
- Messages
- 200
- Reaction score
- 476
I'm planning to upgrade my HD set top box to Binge + Set top Box just have One question - Can i use my own subscriptions for the apps or the binge + 299 subscription is mandatory?
Thanks in Advance.
Thanks in Advance.
Endgame
Contributor
- Joined
- 23 Jan 2016
- Messages
- 1,640
- Reaction score
- 1,703
You can use your own subscriptions. 299 subscription isn't mandatory.
I used 6M complementary (3M Prime video) and then dropped the 299 subscription on the very first day it got activated.
For upgrade, you can DM me for 20% benefit.
venky
Member
- Joined
- 20 Feb 2017
- Messages
- 274
- Reaction score
- 355
I used to activate Binge pack on weekends for my mother and de-activate after 2 days. Yesterday also did the same, but today when I was looking to de-activate it, the pack was showing 0.00. Then I found that TS deducted the one-month charge of 299 at one time. Never knew this. Anybody else faced this?
venky
Member
- Joined
- 20 Feb 2017
- Messages
- 274
- Reaction score
- 355
Got a shocker as I was not able to add the Binge+ pack back, as it was asking me to Pay 299 again. Literally, I did pay 299 for one day. Contacted support and they told me that I have to pay again. A complaint was logged and was promised a callback. I didn't get a single call back, but every day getting an SMS saying thank you for contacting TS. I called them again and asked for an escalation.
By evening I got a call asking why I raised a disconnection request, which was a wonder for me. I told her I neither asked for it. She was kind enough to hear my concern and collected the complaint number. According to her 299 shouldn't be deducted in one transaction (donno who is right). She assured a callback and nothing happened. Called them again, asked for an update. They asked me to shell out the story again. Got pissed off and did it. The agent assured a call back after confirming that the callbacks scheduled never happened after checking the system.
No wonders, no callback. Took it on to Twitter and gave the complaint number. Got a callback asking for the details. Gave the details, nothing happened. Yesterday evening I again got a call and the agent had no clue what my issue was and wanted me to repeat it again. Just thank them for the support, disconnected the call, and purchased a subscription to SunNXT, Zee5, and Hotstar for one year. No more Binge+ subscription. That was awful and didn't want to spend time on the phone yelling at the support team.
If it was a technical issue that needed a site visit, I can understand the current situation. But this was like something that can be done on their system or tell me that that won't work. Personally, I hate people giving false promises and no-shows. If you can't just tell it, that's it.
