Seeking Help Tata Play low signal quality

[Siddarth27]

I got Tata Play new connection with my old Airtel antenna & the antenna is in good condition. On installation signal strength & quality in Tata Play home channel was good but later I noticed freeze & pixelation issue on some channels, signal quality on those channels was 25-30%.

I raised service request & then the same technician visited & replaced the new LNB then signal quality & strength further reduced. Finally he installed the old Airtel LNB & now he blaming the antenna plate.

Please help with your suggestion to escalate the issue.

 

[Digital Mastermind]

Why didn’t you opt for the new dish ?

 

[acmedigitals]

Ur dish alignment may be not in correct, lnb skew not in correct.. Old cable and cable joints are making problem

 

[Siddarth27]

Why didn’t you opt for the new dish ?

I committed a blunder.

 

[Siddarth27]

Ur dish alignment may be not in correct, lnb skew not in correct.. Old cable and cable joints are making problem

What to do now?

Any solution?

 

[BtheSTAR]

What to do now?

Any solution?

Order new dish and accessories

 

[acmedigitals]

What to do now?

Any solution?

If the technician has reduced the rate of dish, lnb and cable . Nothing to say. If not, search the maximum signal and fix it..