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- 1 Feb 2019
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Two major reasons for deteriorating rating as per reviews-Anyone else noticed that rating of Tata Play app's rating on Play Store is deteriorating? I don't see any issue with that app. Instead it has exclusive features other apps lags like catch up of tv ad-free, streaming of BBC News, clarity of sports is also better than Sony Liv and Hotstar with zero down time.
Users are not able to easily modify packages after recent changes in the process
They removed remote control feature which was there for the most premium HD+ PVR Set Top boxes
Also, their Play Store team is terrible at handling reviews. They have one single template reply for all bad reviews, no follow up, and no way to work on the feedback.