I don't why they are removing service charges... It may tamper quality service the service engineer may became Carless... I faced this situation in airtel.. I. The case of airtel black scheme where the visiting charges are free.. The engineer behavior is bad... And the airtel engineer asks for tips which is fixed... In that case I gave airtel 50 rupee as tip but he asks for 150.. I asked local disturbtor what is this he simply said we can't do anything sir.. The engineers need a fixed amount so they are asking 150 as fixed tip for black customers..
Hope this types of things not happen in tatasky... Our brand new tataplay