TRAI to take real-time feedback in respect of New Regulatory Feedback

[Basil]

TRAI will take the feedback from the
consumers on the various parameters of regulations & the tariff order of Broadcasting Sector on real-time basis.

TRAI wants to engage a panel of companies on PAN India basis for conducting door-to-door inspection for the cable/DTH subscribers and recording their feedback on the various parameters of the provisions of the new regulatory framework of broadcasting and cable services.

• Visiting the consumer households, checking some of the parameters on the TV screen itself.
• Recording the consumers feedback in the physical & online form devised.
• To cover households of different DPOs (5-10 households per DPO)

Report to be generated on the following criteria:

• State-wise
• Digital Addressable Systems (DAS) area wise as notified by Ministry of Information and Broadcasting(MIB)
• DPO wise

Tender rolled out for Empanelment of companies across India. Earlier Tenders for Audit for DPOs was also rolled out.

Expression of Interest for Empanelment of Companies for Inspection of Consumer Households in respect of New Regulatory Framework for Broadcasting and Cable TV Services

• Tender
  Download (10.75 MB)

 

[TJ_DJ]

I will give daily feedback thru online format.

 

[Basil]

I will give daily feedback thru online format.

If I understood the Tender properly , then one can fill the feedback form only if they visit your house.

 

[Digital Mastermind]

This time it looks like TRAI is very serious

 

[TJ_DJ]

This time it looks like TRAI is very serious

Has to be! Most of us are unhappy.