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- 1 May 2011
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Its a very strange issue bro, i tried to refresh STB from TS app, from STB, and even via CC, but those 7 channels were not working.It Should Work Without Factory Reset Bro!
Let Me Escalate!
Somehow their Channel Data/PIDs were switched to Satellite mode from Internet mode, thats why that 4K Banner (which we saw in the earlier 4K UHD STB Channel no 400) the same banner was showing on channel 2000.
Doing a factory reset deleted all the data from STB and it re added them and issue got fixed.
Since we follow this forum and we are into all this tech and all we can solve such issue with help from forums, but those who are not techically aware might not get what issue they face.
Yes, escalate the issue to TS so that they fix such issues from happeneing again, also STB is sometimes laggy. All TV App version and S/W version is latest.