Hi Sir, Good Morning,
From Past One Month I'm Going Through This Issue! In Airtel Digital TV Connection!
Customer ID: **********
Mobile: **********
As Per TRAI Rule I Have Opted For New Package System!
Under New Package System! I Have Opted These 2 Below Packages
1. Sun Ultimate HD
2. TV18 Karnataka Budget HD
Under Sun Ultimate HD Pack There Are 22 Channels (14 SD Channels + 8 HD Channels Must Be There As Per Sun Network & TRAI Website) But In Airtel 18 Channels Only Available (14 SD + 4 HD) And Udaya HD, Surya HD, Gemini Movies HD & Gemini Music HD Missing! Without Having Those Channels In My Package Why Should I Pay For It?
Under TV18 Karnataka Budget HD There Are 11 Channels(6 SD + 5 HD Channels) But Airtel Providing Only 9 Channels (6 SD + 3 HD), Colors Tamil HD & FYI TV18 HD Missing! Without Having Those Channels In My Package Why Should I Pay For It?
Why Airtel Cheating It's Customers?
Here Are The Proofs Of TRAI Regulations
https://main.trai.gov.in/sites/default/files/Bouquet_of_channel.pdf
Your Customer Care People Have Really No Answer For This? & They Don't Know What TRAI Rule Is?
Finally I Want To Know When (Date Of Addition) These Missing HD Channels Will Be Launched On Airtel? If Not
Refund Me The Amount Which I'm Paying For Non-Existence Channels
Expecting Any One of Above Solutions From You!
With Regards
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For CEO Mail ID - Don't Know Whether It's Right Or Wrong To Share In Public - Let MODs Confirm Then I'll Share!