Airtel - Channels Non-Availability Escalation Mail Draft

Hope they do a bunch addition this time or at least broadcaster wise, not in installment.
Its Ok, if they add channels in installment basis. Main issue is Airtel taking 1m,2m time to include those channels in bouquets.
 
Ppl on older packs and ARP has nothing to rejoice even if airtel adds all the channels available in india. Because, you cannot watch it without changing to the new trai packs.

Edit: Even the ppl on Trai packs cannot view as airtel will take years to add them to bouquets. So there's no use in Airtel adding the channels.
 
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Hi Sir, Good Morning,

From Past One Month I'm Going Through This Issue! In Airtel Digital TV Connection!

Customer ID: **********
Mobile: **********

As Per TRAI Rule I Have Opted For New Package System!
Under New Package System! I Have Opted These 2 Below Packages

1. Sun Ultimate HD

2. TV18 Karnataka Budget HD

Under Sun Ultimate HD Pack There Are 22 Channels (14 SD Channels + 8 HD Channels Must Be There As Per Sun Network & TRAI Website) But In Airtel 18 Channels Only Available (14 SD + 4 HD) And Udaya HD, Surya HD, Gemini Movies HD & Gemini Music HD Missing! Without Having Those Channels In My Package Why Should I Pay For It?

Under TV18 Karnataka Budget HD There Are 11 Channels(6 SD + 5 HD Channels) But Airtel Providing Only 9 Channels (6 SD + 3 HD), Colors Tamil HD & FYI TV18 HD Missing! Without Having Those Channels In My Package Why Should I Pay For It?

Why Airtel Cheating It's Customers?

Here Are The Proofs Of TRAI Regulations

https://main.trai.gov.in/sites/default/files/Bouquet_of_channel.pdf



Your Customer Care People Have Really No Answer For This? & They Don't Know What TRAI Rule Is?

Finally I Want To Know When (Date Of Addition) These Missing HD Channels Will Be Launched On Airtel? If Not

Refund Me The Amount Which I'm Paying For Non-Existence Channels

Expecting Any One of Above Solutions From You!

With Regards

--------------------------------------------------------------------------------------------------

For CEO Mail ID - Don't Know Whether It's Right Or Wrong To Share In Public - Let MODs Confirm Then I'll Share!
Airtel dth big cheater
 
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