Hello vadi anna
I am using Airtel prepaid dth in the Airtel app only hindi packs are appearing in app and no tamil pack is appearing I called up cc and said Tamil packs are only for Tamilnadu. And it will not appear under Delhi pin code 110096. What should I do now I am unnecessary paying for hindi channels GEC which I don't watch. I think this is very bad move by Airtel by Bifurcating packs through region's even I am not able change pack to free to air basic. It is also burning my pocket. And they are also not taking back set top box as I don't require it as my father passed away in jan 2023 and want to retain only one box which is under black plan.
@dino29
Please help and suggest or give me contact email id to escalate this as right now I don't have that much of strength and time to invest on the above issue
Take care
Good weekend to everyone
Regards
Ramani
Buddy, extremely sorry for the late response. Just send a tweet to airtel presence team, they will call u back and u can explain the issue over the call to them. They will certainly help is resolving this issue. If this does not help then just send a mail to ur state/region nodal office team and they will call back to address the issue