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11. What if annual subscription charges are paid by a subscriber
in advance?
In case a subscriber has availed any scheme with advance charges paid for future lock-in period like an annual plan the distributor shall continue to provide services for such committed period without any increase in price / charges and without altering the other terms of subscription.
The distributors cannot make any changes that entails any disadvantage to the subscriber in such cases.
However, if the subscriber wants to switch over to a new package after 1st February, 2019 then the proportional balance amount of existing package as on the date of switch over may be adjusted for the new package prices after 1st February, 2019.
This is trai regulation for advanced paid LDP customers. In this statement what they meant committed period. ?LDP due date or Tatasky extend date like February 1st, 6th, 10th. ? Any one knew??
in advance?
In case a subscriber has availed any scheme with advance charges paid for future lock-in period like an annual plan the distributor shall continue to provide services for such committed period without any increase in price / charges and without altering the other terms of subscription.
The distributors cannot make any changes that entails any disadvantage to the subscriber in such cases.
However, if the subscriber wants to switch over to a new package after 1st February, 2019 then the proportional balance amount of existing package as on the date of switch over may be adjusted for the new package prices after 1st February, 2019.
This is trai regulation for advanced paid LDP customers. In this statement what they meant committed period. ?LDP due date or Tatasky extend date like February 1st, 6th, 10th. ? Any one knew??
