I sent a mail to Anil Khera yesterday on two issues of 4K box, d2h cinema blocked and no earphone remote working. He forwarded to cc and they called me just now. I raised the ss hd4 issue with him. The opening match of the World Cup cannot be seen in hd if we want to hear english commentary. I also forwarded him the mail and told him to do something about it. I doubt anything will happen because d2h guys are clueless about which matches airing on which channels. Or if they are aware they don't care about subscribers. Maybe once the event starts and they notice no english commentary on hd channel for certain matches they might change their mind and add the channel but I feel that is highly unlikely.