Booked new Tatasky HD connection for parents home

  • Thread starter Thread starter HitesH
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Check in mytatasky.com => My Account => Device Details to see if u have visit warranty, Normally u should have 1 year Visit Warranty so thy cant charge u for the tech visit
They gave just 1 month visit warranty to me and 3 years warranty on everything else.

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New connection is coming with 3 years warranty and 1 year visit free, am I correct?
 
Looks like I got lucky today.
Contacted TS and told the problem. This time The person was very polite and understood my issue, He apologized for this and said that I will not be charged even a penny and my box will be replaced for free without any Technician visit charge :cheers::cheers::cheers::cheers:
 
Looks like I got lucky today.
Contacted TS and told the problem. This time The person was very polite and understood my issue, He apologized for this and said that I will not be charged even a penny and my box will be replaced for free without any Technician visit charge :cheers::cheers::cheers::cheers:

Hope u have taken a screen shot of the chat.

Yes TS rewards it's customers like this as a result we feel happy to be their customers
 
Hope u have taken a screen shot of the chat.

Yes TS rewards it's customers like this as a result we feel happy to be their customers
That's why I love Tata Sky, they have best customer service in DTH.
Yes I have taken screenshots and noted the Chat Reference ID
 
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