confused with new d2h hd connection?

[nitin800]

Today i got my new d2h hd connection. Service guys came on time and installed everything. But after using some time i got some problems
1. Stb is 3d hd 2011. I called the cc and told them to give me latest 2222 but the told me that their pc is showing that it is 2222. My is black is color with curverd shape on top and black remote.
2. No universal remote. I have to use tv and stb remote both.
3. No software update msg till now
4. Is there any way to arrange the channels as my dad had difficulty in finding the channels. Also u/i is slow takes time to find channel in guide/ list in menu.
5. Dolby sound needs to be selected everytime you go to the same hd channel aftet swipe. And this also can not be controlled by stb remote.

Plz solve my problems. Thanks

 

[manig]

Write a complaint on their website. If you ordered 2222 STB they should install the same not the old black STB.

 

[nitin800]

I bought it from dealer in my city. After complaint to the service center he told me that the new 2222 have some problems and company have stoped its.sale for some time. I bought the hd stb + 1 yr gold hd annual pack at 6380 rupees.

 

[people]

I bought it from dealer in my city. After complaint to the service center he told me that the new 2222 have some problems and company have stoped its.sale for some time. I bought the hd stb + 1 yr gold hd annual pack at 6380 rupees.

contact dealer ,you will get good result.

 

[Zaira]

Today i got my new d2h hd connection. Service guys came on time and installed everything. But after using some time i got some problems
1. Stb is 3d hd 2011. I called the cc and told them to give me latest 2222 but the told me that their pc is showing that it is 2222. My is black is color with curverd shape on top and black remote.
2. No universal remote. I have to use tv and stb remote both.
3. No software update msg till now
4. Is there any way to arrange the channels as my dad had difficulty in finding the channels. Also u/i is slow takes time to find channel in guide/ list in menu.
5. Dolby sound needs to be selected everytime you go to the same hd channel aftet swipe. And this also can not be controlled by stb remote.

Plz solve my problems. Thanks

Call up their CC right away. Or else try writing on their FB page. Very quick response.

 

[me_saket]

change title

what are confuse.

title shud be

"help : new dth connection unable use properly"

 

[nitin800]

Answer the problem in thread. Not title

 

[M.J.Sadiq]

Re: RE: confused with new d2h hd connection?

Call up their CC right away. Or else try writing on their FB page. Very quick response.

Once I saw your name I predicted what you are going to post. And I am correct. Don't you get bored of posting same thing every time?

4

 

[M.J.Sadiq]

Re: RE: confused with new d2h hd connection?

Answer the problem in thread. Not title

Good reply. But this title may lead the members to misunderstood the problem.

4

 

[jaysheezy]

Today i got my new d2h hd connection. Service guys came on time and installed everything. But after using some time i got some problems
1. Stb is 3d hd 2011. I called the cc and told them to give me latest 2222 but the told me that their pc is showing that it is 2222. My is black is color with curverd shape on top and black remote.
2. No universal remote. I have to use tv and stb remote both.
3. No software update msg till now
4. Is there any way to arrange the channels as my dad had difficulty in finding the channels. Also u/i is slow takes time to find channel in guide/ list in menu.
5. Dolby sound needs to be selected everytime you go to the same hd channel aftet swipe. And this also can not be controlled by stb remote.

Plz solve my problems. Thanks

Whats Your Download Id ?
To Find Your Download ID Please Press The Menu Button ---- Setup ----Product Data ---- There You Will Find Download Id And If It Is 40 Then You Should Activate The Usb Recording Top Up.

As You Said It Takes Time To Load The Epg It is A Problem Which Has Occured From Download Id 40 (Software With Recording Facility).