D2H NOT ACTIVE

[Jitender Mehta]

Rs. 340/- recharged on 09.02.2019 at 22.41 pm and payment done through online by hdfc debit card and generate ref.no. VIDEOCON63495 but till date not active the d2h..

As per Customer care, the Recharge amount Rs. 340/- credited in wrong account i.e ---- which is deactivated. Thus, requested that please update Rs. 340/- in account i.e.----, so the d2h services activated.

After talking several times (25 times appx.) with Customer care, he said that our system has a technical error, so call later, 10 days passed but the problem was not solved by them.

This is harassment's of a customer.

 

[DreamBlue]

if you did recharge on wrong account then there is no solution to get your money back

 

[Jitender Mehta]

Wrong account and Main account in same name and same address...

 

[Virendra66]

₹340 still available ---- account. You may talk to cc if they are not responding send a mail to them/nodal officer.

 

[Jitender Mehta]

i have already several reminder and send a mail & talked to customer care but they are always said technical error in our system, call later..
now what to do because 11 days already passed..

 

[Virendra66]

i have already several reminder and send a mail & talked to customer care but they are always said technical error in our system, call later..
now what to do because 11 days already passed..

Contact nodal officer via email.

 

[Jitender Mehta]

already sent mail 3-5 times to nodal officer @ [email protected] and [email protected],
But they are not responding, as well as not answering the phone call last 11 days...

 

[NIKU]

Rs. 900/- recharged on 22.02.2019 at 08.33 Am and payment done through online by hdfc debit card and generate ref.no. VIDEOCON63495 but till TIME not active the d2h..


After talking several times (25 times appx.) with Customer care, he said that our system has a technical error, so call later, WHOLE DAY passed but the problem was not solved by them.

This is harassment's of a customer.

 

[Virendra66]

Rs. 900/- recharged on 22.02.2019 at 08.33 Am and payment done through online by hdfc debit card and generate ref.no. VIDEOCON63495 but till TIME not active the d2h..


After talking several times (25 times appx.) with Customer care, he said that our system has a technical error, so call later, WHOLE DAY passed but the problem was not solved by them.

This is harassment's of a customer.

Does your account reflects the amount. If yes then you refresh your account. It will work.

 

[NIKU]

Regret to say till time the problem has not been solved even after 30 hrs have passed.

Its fraud VIDEOCON63495 - Guys be careful - Im planning to report it to CBYER CRIME if not solved shortly.