Got this reply from TN Nodal CC,Is this reply common template reply or could be relied upon as the process going on for Zee Tamil HD addition.
Dear Customer,
Warm greetings from Airtel!
This is with reference to your e-mail regarding introduction of Zee Tamil HD channel for your Airtel DigitalTV ID.
We would like to confirm that we are already in the process of introducing Zee Tamil HD channel on our platform. Please be assured that we would keep you posted on the same.
We thank you for taking out the time to voice your concern. At Airtel, we believe that it is our customers’ feedback that helps us to improve on our services.
For further queries on this, please feel free to write back to us.
Assuring you of the best experience – always!