KTV HD stopped working, all other HD channels works fine , I’m in abroad can’t use the registered mobile , I have mailed them and got the rep , but stil same can anyone help
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We would like to inform you that, we have done necessary trouble shooting from our side on your account, if issue still persist kindly revert us with your local alternate contact number, so that we can contact you for the same.
Moreover, If channel is already subscribed on your account please SMS HR to 54325 from your registered mobile number after switching ON your STB for next 20 minutes to view the services instantly, if your STB is OFF now. If you have not subscribed for the channel please SMS ADD <Channel Name> to 54325. SMS charges apply.
Please note that your email Reference No is 1077357197 for any further correspondence.
We hope that we have been able to address your request suitably.