karan_hdl
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Read IMF (Idle maintenance fee) charging column
Idle maintenance fee(IMF) will be charged from the subscribers keeping Set-Top Box in idle mode without using any services(post expiry of validity of subscription pack or recharge amount). IMF of Rs 20 will be applicable for customers with basepack rental above Rs 350 ( including Economy, My Sports, Infinity, Mega, My Family, Ultra, Magnum , Jackpot , Internet TV & other higher packs). For others, IMF of Rs.15 will be applicable.
In most of the cases Subscription won't expire we are recharging immediately after the channels go off at that time we'll get only low balance error and subsequent disconnection and I ain't charged this IMF frequently I usually charge after service goes off but Sometimes when the balance reaches less than zero and sometimes even negative that time this IMF might apply but not the exact day of disconnection of services.
And moreover this IMF should be recorded in the transaction history and that's the valid procedure otherwise this will remain as some hidden service charges.
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