General Discussion about Airtel Digital TV

[pramain]

im seeing bat updates
any additions late night ?

 

[Prathu14]

I'm new customer to Airtel,
On my set top box, Whenever I go to Account information, It shows customer Id:NA
How to update this information?

 

[Jeebisanthosh]

Airtel entertainment home 2 tp changed 12341 v 435000 to 12281 v 435000

 

[Jeebisanthosh]

Now more space available on 12341 v 435000 tp i think next hd addition happened this tp

 

[Anup Tiwari]

I'm new customer to Airtel,
On my set top box, Whenever I go to Account information, It shows customer Id:NA
How to update this information?

Call to customer care. you get only account no and mobile number in screen but you can't get balance information

 

[iphifi]

According to upgrade page:
India's leading provider of Prepaid & Postpaid Mobile Services in India - Airtel.in
Internet TV Box Upgrade
Price - RS. 7299+ Rs 250 Engineer visit charges

According to Internet TV page:
Airtel Internet Tv, Online Tv with Google Voice Search
New Internet TV Connection: Price: 6,999/-

How can upgrade be costlier than new connection?

 

[Priyesh]

I'm new customer to Airtel,
On my set top box, Whenever I go to Account information, It shows customer Id:NA
How to update this information?

Call customer care and ask them to Hard refresh your account. Then definitely you can see consumer id and registered telephone number in account section.

 

[Palaniairtel]

I'm new customer to Airtel,
On my set top box, Whenever I go to Account information, It shows customer Id:NA
How to update this information?

Call customer care 12150 airtel line, then tell ur register phone number, they help u

 

[ninjasumit]

for me did't upgrade due to no stock then how they giving new connection

Same here. Registered for HD upgrade on 19th August. CC said it will be upgraded next day by 5:30 PM. But no one showed up. When I called CC to enquire they told me they don't have HD STB in stock. Its been a week now. No response from Airtel.

Also, the STBs for new connection and upgrade are different for some reason. That's why you can get a new connection immediately. I don't get why they are advertising the upgrade offers so much when they don't even have the STB stock to fulfil the demand. Isn't this false advertising?

Here's a email from Airtel confirming this:

https://imgur.com/mMP9jN2

Source

 

[Vadirocks]

Guys Listen!

ZEEL & Airtel Are In Some Kind Of Talks To Launch A MOD Kind Of Channel

In Hindi, Tamil & Telugu At Present