- Thread starter varungb
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From the Times of India news, it seems they are activating vertical polarity of the TPs from Insat itself and not from GSAT. Nagpal mentioned "To extract more capacity from the same satellite asset........."
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jdrocks
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Sadiq said:
Yes, that was my suspicion as all parameters of the new TPs were the same except for the polarity. God knows whether INSAT 4A will be able to handle all that additional load.
So all this news about Gsat is fiction!!!
bhupinder2
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I was also facing the same problem, moved LNB little bit, now everything fine
Rushil
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No TV for Tata Sky subscribers due to ‘technical upgrade’ work
MUMBAI: Thousands of Tata Sky subscribers across Mumbai and the surrounding areas have to go without television since Wednesday, as the DTH operator has been carrying out a "technological upgrade" causing transmission to be truncated.
Viewers were upset to have to miss news developments surrounding the coal scam, apart from their favourite television serials and sporting events. "The cricket World Cup matches are under way, the Champions League football happened on Wednesday night and the English Premier League matches are coming up. Why did the company not issue a warning if it was a planned technological upgrade? I am not able to access the toll-free helpline either," said Nishith Sheth from CST.
Tata Sky MD and CEO Harit Nagpal said, "The signals were reversed to the old format on Thursday. Technicians will visit customers over the next two days to realign their antennae free of cost." He said the company was "introducing new compression standards on the same bandwidth" to add new channels. "This is likely to cause disturbance to a small number of subscribers scattered across the country. We ran a test signal to discover these customers and found that about 17,000 of the one crore subscribers were affected."
Tata Sky urged viewers to SMS their complaints to a number scrolling on its default channel. "But how can I find a number on any channel when my television is not working," asked Sheth. The company has asked viewers to SMS NS to 56633.
No TV for Tata Sky subscribers due to ‘technical upgrade’ work - The Times of India
Tata Sky services disrupted
Services to 15,000-20,000 customers of DTH service provider Tata Sky were disrupted due to a technical glitch.
Several customers tweeted that they were unable to view some channels since Wednesday.
Tata Sky CEO Harit Nagpal when contacted said, “Only a few thousand of our one crore customers were affected. We have identified them and our customer team is contacting them to realign the antennas”.
Asked if sun outages, which usually occurs during February-March, is the cause, Nagpal said it was merely a disruption caused while enhancing its capacities.
Outages have been a major concern for DTH providers. Numerous complaints by people who have subscribed to the direct-to-home (DTH) service reveal that services are commonly down when it rains. Even cloud cover can disrupt the television link.
Last year, several DTH operators faced interruption services caused by a natural phenomenon called sun outage.The phenomenon continues for five to eight days and happens twice a year—February-March and September-Octoberwhen the sun moves from south to north and north to south.
Tata Sky services disrupted | Business Line
MUMBAI: Thousands of Tata Sky subscribers across Mumbai and the surrounding areas have to go without television since Wednesday, as the DTH operator has been carrying out a "technological upgrade" causing transmission to be truncated.
Viewers were upset to have to miss news developments surrounding the coal scam, apart from their favourite television serials and sporting events. "The cricket World Cup matches are under way, the Champions League football happened on Wednesday night and the English Premier League matches are coming up. Why did the company not issue a warning if it was a planned technological upgrade? I am not able to access the toll-free helpline either," said Nishith Sheth from CST.
Tata Sky MD and CEO Harit Nagpal said, "The signals were reversed to the old format on Thursday. Technicians will visit customers over the next two days to realign their antennae free of cost." He said the company was "introducing new compression standards on the same bandwidth" to add new channels. "This is likely to cause disturbance to a small number of subscribers scattered across the country. We ran a test signal to discover these customers and found that about 17,000 of the one crore subscribers were affected."
Tata Sky urged viewers to SMS their complaints to a number scrolling on its default channel. "But how can I find a number on any channel when my television is not working," asked Sheth. The company has asked viewers to SMS NS to 56633.
No TV for Tata Sky subscribers due to ‘technical upgrade’ work - The Times of India
Tata Sky services disrupted
Services to 15,000-20,000 customers of DTH service provider Tata Sky were disrupted due to a technical glitch.
Several customers tweeted that they were unable to view some channels since Wednesday.
Tata Sky CEO Harit Nagpal when contacted said, “Only a few thousand of our one crore customers were affected. We have identified them and our customer team is contacting them to realign the antennas”.
Asked if sun outages, which usually occurs during February-March, is the cause, Nagpal said it was merely a disruption caused while enhancing its capacities.
Outages have been a major concern for DTH providers. Numerous complaints by people who have subscribed to the direct-to-home (DTH) service reveal that services are commonly down when it rains. Even cloud cover can disrupt the television link.
Last year, several DTH operators faced interruption services caused by a natural phenomenon called sun outage.The phenomenon continues for five to eight days and happens twice a year—February-March and September-Octoberwhen the sun moves from south to north and north to south.
Tata Sky services disrupted | Business Line
banyal21721
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There are some confusions-
1. Why some customers are facing signal problem?
2.Is tata sky using gsat only? If that is the case then why there is no software update about gsat addition? And why only few are facing signal problem and not all customers? And if they are still using insat4a then why suddenly some customers are facing signal problem?
3. In the above post according to TOI- tata sky is using new compression to enhance band with capacity. And in second link- as per business line, antennas will be realign for those customers who are facing signal problem,which clearly indicate using of different satellite. So in these two links there are two different stories. One of compression and one of realignment.
4. If realignment is to be done then why if few customers only?
1. Why some customers are facing signal problem?
2.Is tata sky using gsat only? If that is the case then why there is no software update about gsat addition? And why only few are facing signal problem and not all customers? And if they are still using insat4a then why suddenly some customers are facing signal problem?
3. In the above post according to TOI- tata sky is using new compression to enhance band with capacity. And in second link- as per business line, antennas will be realign for those customers who are facing signal problem,which clearly indicate using of different satellite. So in these two links there are two different stories. One of compression and one of realignment.
4. If realignment is to be done then why if few customers only?
bhaskar9090
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All channels are working fine..not a single issue yet with me..
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