Seeking Help Tata Play +1 HD channels are not working

Joined
3 Sep 2020
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Tata play +1 HD channels are not working on all channels instead of HD channels SD +1 Channels are showing and after 5 minutes of free preview it says to subscribe the channels but I have subscribed to HD version and only main channel is working in HD version Is Tata play discontinued +1 HD channels or there is any other problem
 
Last edited:
Working fine here getting HD + 1 channels of all subscribed HD channels

Issue May be specific to your account
 
I contacted to customer care they preformed heavy refresh to my account then all the +1 HD channels was working fine then again after 5 minutes +1 HD channels gone and +1 SD channels showing I performed master reset to my box but the problem is still not resolved
 
I contacted to customer care they preformed heavy refresh to my account then all the +1 HD channels was working fine then again after 5 minutes +1 HD channels gone and +1 SD channels showing I performed master reset to my box but the problem is still not resolved
Are you upgrade your current connection from standard definition to hd in past?
 
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