ForceRaikkonen
Member
- Joined
- 17 Feb 2012
- Messages
- 243
- Reaction score
- 93
My dis Tru HD stopped showing the HD channels from sat 6 pm onwards , as in the channel list in only starting from 98(icici active).
I checked and found the last 3 TP's to be red.
So i called CC on at night and they told me that a technician will come tomorrow between 3 pm and 6 pm "pakka".
Sat 8 pm - Made another call to CC and was told again , "pakka" CC will come by tommorow afternoon.
Today 1 pm - Again was promised that technician will come by evening "pakka" and they were sorry for the same.
1:30 pm - Got a call from some lady from dish tv , asking me if my problem had been resolved !! Told her that the technician hasn't even come yet , again was told "pakka" the technician will come by today evening.
Now for the BEST part!! ,
8:30 pm - Called CC and i was told this exactly (in a very rude tone )
"Sir , the technician has said that he called and you said that you dont need him and will align the antenna yourself and had called off the visit"
and cut the phone.
I didn't get a SINGLE call from any technician , not even ANY missed call AT ALL during the day.
Now since the last 2 hrs i have tried calling the CC number literally 50 times and nobody has picked up the phone.
Finally call connected at 10:40 pm and the CC told my DAD that "what can we do if you cancelled the visit".
Not even believing me that i have not said anything of the sort. Then my dad shouted at him and threatened to sur for Cheating and lying on behalf of the customer and said he will take them to Consumer court and sue them , then he said sorry sir we will look into it .
I cant believe this , How can someone fabricate a fake conversation with me that never happened.
Disgusting to see that a technician of such a big company will resort to telling lies :wall :wall
I checked and found the last 3 TP's to be red.
So i called CC on at night and they told me that a technician will come tomorrow between 3 pm and 6 pm "pakka".
Sat 8 pm - Made another call to CC and was told again , "pakka" CC will come by tommorow afternoon.
Today 1 pm - Again was promised that technician will come by evening "pakka" and they were sorry for the same.
1:30 pm - Got a call from some lady from dish tv , asking me if my problem had been resolved !! Told her that the technician hasn't even come yet , again was told "pakka" the technician will come by today evening.
Now for the BEST part!! ,
8:30 pm - Called CC and i was told this exactly (in a very rude tone )
"Sir , the technician has said that he called and you said that you dont need him and will align the antenna yourself and had called off the visit"
and cut the phone.
I didn't get a SINGLE call from any technician , not even ANY missed call AT ALL during the day.
Now since the last 2 hrs i have tried calling the CC number literally 50 times and nobody has picked up the phone.
Finally call connected at 10:40 pm and the CC told my DAD that "what can we do if you cancelled the visit".
Not even believing me that i have not said anything of the sort. Then my dad shouted at him and threatened to sur for Cheating and lying on behalf of the customer and said he will take them to Consumer court and sue them , then he said sorry sir we will look into it .
I cant believe this , How can someone fabricate a fake conversation with me that never happened.
Disgusting to see that a technician of such a big company will resort to telling lies :wall :wall
Become a satellite tracker.... and learn dish installation 
