- Thread starter Digital Mastermind
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Good work broSent email to TRAI.
. Keep in touch. Raise again and again. Me too did same.
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The new system is cheaper for me, so i will wait till 1st Feb to see what happens and then i will select new channels.
praveents
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what that means the current LDP will continued to end date or we want to switch to new tariff after 1st feb?Sent email to TRAI.
Abhishekjoshi84
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As per TRAI LDP should continue till end date unless consumer opts out and selects new plans. But as per TataSky they will discontinue LDP. That is where the problem is.
Abhishekjoshi84
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Any one knows how TS calculates refund on LDP?
I talked to CC rep, as per him they will calculate daily price based on 11 months, saying that annual plans are 11m + 1m free. So for ex they will calculate daily price for Platinum HD as 8500/11x30=25.76
Then they will calculate refund amount as 8500 - no of days usedx25.76.
For ex. I had recharged on 12 sep, my refund will be 8500-138x25.76=RS 4945
If they had calculated as one year, daily price would be 8500/365=23.29 and refund would be 8500-138x23.29=5285.
A difference of just RS 340, however unethical on their part. On their annual pack page they mention annual = 365 days, no mention of 11m+1m free.
I talked to CC rep, as per him they will calculate daily price based on 11 months, saying that annual plans are 11m + 1m free. So for ex they will calculate daily price for Platinum HD as 8500/11x30=25.76
Then they will calculate refund amount as 8500 - no of days usedx25.76.
For ex. I had recharged on 12 sep, my refund will be 8500-138x25.76=RS 4945
If they had calculated as one year, daily price would be 8500/365=23.29 and refund would be 8500-138x23.29=5285.
A difference of just RS 340, however unethical on their part. On their annual pack page they mention annual = 365 days, no mention of 11m+1m free.
Last edited:
Reply from Ceo Desk : About my request to continue my ldp after 1st feb 2019
Hello Mr Sharma,
This is with reference to your email, regarding activation of the TRAI packages.
We request you to login to our website www.tatasky.com and select your preferred channels/Packages and submit your request. Your selections will go live on 1st Feb 2019 as mandated by the regulators.
You can do so through the following modes:
We recommend that you continue with the Tata Sky monthly pack as it will best suit your viewing requirements along with no hassle of recharging again and again. If you still need to change your current viewing channels, you can easily do so onwww.mytatasky.com.
Hello Mr Sharma,
This is with reference to your email, regarding activation of the TRAI packages.
We request you to login to our website www.tatasky.com and select your preferred channels/Packages and submit your request. Your selections will go live on 1st Feb 2019 as mandated by the regulators.
You can do so through the following modes:
- Self-care portal: mytatasky.com (in the manage packs section)
- Tata Sky mobile app (in the manage packs section)
- Visit your nearest Tata Sky dealer
We recommend that you continue with the Tata Sky monthly pack as it will best suit your viewing requirements along with no hassle of recharging again and again. If you still need to change your current viewing channels, you can easily do so onwww.mytatasky.com.
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