Seeking Help No Signal Issue in certain channels in Tata Play

[www.am27]

I am facing same issue with some channels including dd national and dd national hd also with channel no. 100 is showing no signal. Some channels shhowing full signal but channels are not coming or showing no signal. Some channels have no signal. Specially gsat24k12 and all that

 

[www.am27]

Only 3-4 channels are now not showing any signal just blank screen,
1. Bloomberg tv,
2. Sony Ten 3
3. Sony Ten 5

Did your problem solved?

 

[Soubhadra Nag]

Did your problem solved?

Yes my issue was resolved by Tata Sky after numerous follow ups. and a late night call to their CEO Mr. Harit Nagpal.

 

[www.am27]

Yes my issue was resolved by Tata Sky after numerous follow ups. and a late night call to their CEO Mr. Harit Nagpal.

Good to hear this.. My problem is also solved by cc. They asked me to update the box and a master reset after update that solved my problem as of now.

 

[cyberswarup]

Good to hear this.. My problem is also solved by cc. They asked me to update the box and a master reset after update that solved my problem as of now.

Update the box means? you have changed the box or some software update?

 

[www.am27]

Update the box means? you have changed the box or some software update?

Software update