SUNDIRECT DTH
Member
- Joined
- 3 Jan 2013
- Messages
- 19
- Reaction score
- 32
We are planning on removing three channels from the platform For technical reasons. These channels are Baby TV, Fox Traveller and FX.
Currently, all these channels are in the World Pack add-on (they are NOT in the World Pack)
As you are aware, we will need to follow the subscriber and broadcaster notification process before removal. Since this will take a couple of weeks, we will, in the meanwhile, be suspending the sale of the World Pack Add-on and also the a la carte selection of Baby TV, Fox Traveller and FX.
This means that subscribers wont be able to buy this add-on for a short while. We expect to have the World Pack Add-on back for sale in a short while.
This also means that subscribers will not be able to buy these three channels on a la carte as we shall be withdrawinging these channels
PLEASE NOTE THAT THE World Pack Add-on subscribers coming up for renewal on their monthly cycle will not have the pack auto renewed.
Also, those customers, who will lose validity on these three channels shall be refunded the proportionate amount into their accounts.
Currently, all these channels are in the World Pack add-on (they are NOT in the World Pack)
As you are aware, we will need to follow the subscriber and broadcaster notification process before removal. Since this will take a couple of weeks, we will, in the meanwhile, be suspending the sale of the World Pack Add-on and also the a la carte selection of Baby TV, Fox Traveller and FX.
This means that subscribers wont be able to buy this add-on for a short while. We expect to have the World Pack Add-on back for sale in a short while.
This also means that subscribers will not be able to buy these three channels on a la carte as we shall be withdrawinging these channels
PLEASE NOTE THAT THE World Pack Add-on subscribers coming up for renewal on their monthly cycle will not have the pack auto renewed.
Also, those customers, who will lose validity on these three channels shall be refunded the proportionate amount into their accounts.