Discussion Sun Direct Go - Integrated OTT From Sun Direct

[PowerStar]

'Unable to authenticate your device, please relaunch the app.'
what can I do now....?
I can't register...!

Bro , are you registering first time?
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Discussion - Sun Direct Go - Integrated OTT From Sun Direct

 

[thamizh95]

Is there any info about when they gonna launch it?

 

[Rajbk]

Contacted sundirect customer care 3 times . First one said They are not aware of that. 2nd person said wait for some time. 3rd one said app available only for selective sundirect customers

I Asked further whats basis,
they told below

1. Inactive customers not allowed to register on sundirect go app
2. monthly, half yearly ,yearly base pack customers are allowed to register in sundirect go app
3. NCF, MY FTA base pack users not allowed to register on sundirect go app

Again received the call from sundirect customer care this time they said sundirect go app not launched officially for all users. It's still in Testing phase when we launch app officially we will inform it via info channel. So don't worry about anything.

I Asked then why morning your colleague told another version, they said no conformed information given to them, also SD CC asked Sorry for any misinformation from colleague on morning.

So 3rd person(CC) tolded to me is true. But he didn't tolded which monthly pack users allowed, i think that's only he didn't said