HOUSE-MD
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dinee said:but within 3 months they couldnot get 80 lakhs setup boxes...even manufacturing company need time for better standard setup boxes.if TACTV replace setup boxes for free if any damages or not working means no pblm then for customers.if not we should feel the burden.
In the tender these are clearly mentioned,
1: STB should have a replacement warranty for a period of 5 years.
2: Free maintenance and support for STB issues for all 5 years.
3: Service center in every taluk.
4: Full-fledged permanent office in Chennai to provide after sales services.
5: English & Tamil Call center with toll free numbers working 24x7.
6: STB issues resolved within 24 hrs (48 hrs for hill stations).
If the above happens then Arasu would be the best MSO ever.