DDF Exclusive Tata Play GSAT-24 Satellite migration

[Digital Mastermind]

I have Tata Play HD stb. Will I be eligible for the LNB change?

As of now no. Only the HD+ DVR (recording STB ) are getting the free upgrade.

 

[Digital Mastermind]

@Vadirocks bro,

What LNBs are being provided to MDU customers ??? Is it DCSS 24UB LNB or SAT CR LNB which we got ???

 

[Digital Mastermind]

@Bapun Raz bro and others who have got the free LNB Upgrade...

Can u see in Tata Play App, under device details the new warranty for the new LNB ???

I have not yet got the warranty for the new LNB

 

[Bapun]

@Bapun Raz bro and others who have got the free LNB Upgrade...

Can u see in Tata Play App, under device details the new warranty for the new LNB ???

I have not yet got the warranty for the new LNB

Here no warranty is shown for the LNB. Only the set-top box warranty details are displayed.

 

[Arindam Chakraborty]

As of now no. Only the HD+ DVR (recording STB ) are getting the free upgrade.

OK.. Thank you very much for the information.

 

[Esmail]

I got the SATCR LNB migration message today, guess the technicians will visit my place soon.

 

[Sanjeev]

Will I get the new sat CR lnb I haven't got the sms yet

 

[Digital Mastermind]

I got the SATCR LNB migration message today, guess the technicians will visit my place soon.

Bro did the upgrade happen ? Which lnb u got ?

 

[Esmail]

Bro did the upgrade happen ? Which lnb u got ?

They only created the work order but didn't assign a technician as yet. It's been a week already and I even complained to customer service and they said they will escalate the issue but still no response.

 

[Digital Mastermind]

They only created the work order but didn't assign a technician as yet. It's been a week already and I even complained to customer service and they said they will escalate the issue but still no response.

Normally it just takes 24 hrs to get the upgrade done.. Wonder why this long delay...