I upgraded my old HD box. This connection has been inactive for almost 2 years. Despite that, the process was super simple. Recharged my account with 800 and placed the upgrade request through cc. I called cc to get my address updated as the account had old address and got the upgrade booked through cc guy. I choose the slot for 11-1 PM today and the technician promptly arrived at 11:30 PM. He realigned the dish, changed the LNB and installed the box. The pairing and activation took sometime. Whole process completed in 1.5 hours. Few pics below.