Guys, Tatasky will add 8 HD
channels on 31st December, 2014.
This is confirmed news as
this news was given to me by
mr. Siddharth, a senior officer at
the corporate office of Tatasky in
Mumbai. Just now I received his
call from his personal no. regarding
my complain. Which I
can't give you all here as its a
money refund matter.
Actually, I had complained 3
days days back and I was given
a time of 48 hrs. to resolve the
matter, but when I didn't
received a call from Tatasky then
I started calling CC again and
again and I was told that its
holiday in backend office but
when I demanded again and
again to resolve my matter as 48
hrs have been passed, they said
that they are trying if possible
then within a hour I will receive
a call from Tatasky, even after
that I have to call CC four times
as I didn't receive any call.
Then this call came from Mr.
Siddharth and he told me that
he was looking my case and
sorry that he was unable to sort
it out in 48 hrs and today was
holiday. Its not in company's
policy to refund any money but
taking it as a special case he is
looking into the matter.
Actually, I complained to
deactivate my ID and refund the
remaining amount of my annual
hd mega pack, as I took this
pack when I received a call back
from Tatasky for the same. I was
assured that soon more hd
channels will be added and I
will be not charged for that if I
take this pack, I recharged the
same day by the amount
required and took this pack. Now
as no more hd channels are
being added I called cc and told
(actually I threatened them) that
as you record our calls, I have
also recorded that call (which
actually I didn't recorded), you
can also listen it again from your
records and as the said things
are not added so I need my
money back and if not then I
will file a suit in the consumer
forum for the same then they
registered my complain and gave
me time of 48 hrs. to resolve it.
When Mr. Siddharth called me,
he said that anything in this
case can be done only by
tomorrow after 10 am, by the
way, he wants to know that why I
want to deactivate my account, I
told him as tatasky is unable to
add any more hd channel I wish
to shift to Dish tv for more hd
channels. He said then that if
this is the only case then I will
suggest you to wait two more
months as Tatasky is already in
the process of adding 8 more hd
channels before 31st December,
2014 as we are going to revise
our pack charges from 1st
January, 2015. Now if you wish
to get refund I will see
tomorrow, what I can do and if
not then I will close this
request. I told him u r saying
only to settale this complain in
favour of Tatasky as CC knows
nothing about it. Then he said
that cc comes to know only on
the day when its got added on
Tatasky, you can trust me, may
be these channels got added
within a month but anyhow it
has to be added before 31st
December, on asking further he
said that mostly they are
infotainment channels but
doesn't know exactly which
channels they r but said 8 hd
channels will be added that
much he knows right now.
Trusting on him I said if 8 hd
channels r going to be added
within two months then you can
close my complain. I asked then
if it not happened then, he said
you can register the same
complain again and please
inform me on the same no., you
can save my no., I promise you
to look into the matter
personally and try my best to
refund the remaining amount in
your account within 24 hrs. of
your complain.
So, Guys, its a confirmed news
now that Tatasky is going to add
8 hd channels on its platform
before 31st December, 2014.
That's why I have mentioned 'on
31st December,2014' in the topic
of this thread as who knows that
these channels will be added on
which date before 31st dec. and
also it can be added on 31st
dec. too. So I have mentioned
the last date i.e. 31st Dec. 2014,
till which these channels can be
added on Tata Sky.
hya
(
lol:u:u
